Frequently Asked Questions
 
What is your service guarantee policy?
 
Our ongoing commitment is to ensure your complete satisfaction with our work. If our service does not meet your needs, we’ll make it right, with no extra charge to you.  
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What geographic area does your team service?
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We service the Kitchener, Cambridge and Waterloo, Ontario region. We are proud to say that we are a family owned and operated business with over 15 years of experience in the Tri-City area and that we continue to be committed to servicing the community we live in.  
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What types of facilities do you clean?

We clean a wide range of facilities including offices, industrial sites, retail stores, healthcare facilities, educational institutions, hospitality establishments, gyms, religious centers, and more.
 
Can you customize your cleaning services to meet my needs?

Yes, we provide tailored cleaning services to meet the specific requirements of each client. We work with you to create a cleaning plan that aligns with your operational needs and schedule.
 
Do you use eco-friendly cleaning products?

Yes, we use eco-friendly and non-toxic cleaning products to ensure the safety of your staff, customers, and the environment.
 
How do you ensure your cleaning quality is consistent?

We conduct regular quality checks and inspections to ensure our services meet the highest standards. Our team is trained to follow industry best practices, and we continuously monitor our work to maintain consistent quality.
 
Are your cleaners trained to work in specialized environments?

Our team receives specialized training to work in a variety of environments ensuring that they meet all relevant safety and cleanliness standards.
 
What is your availability for cleaning services?

We offer flexible scheduling options, including early mornings, late nights, weekends, and even holidays to ensure minimal disruption to your operations.
 
Do you offer one-time cleaning services?

Yes, we offer both recurring and one-time cleaning services. Whether you need a one-off deep clean or ongoing maintenance, we can accommodate your needs.
 
How can I request a quote or schedule a consultation?

You can contact us through our website or give us a call to request a quote or schedule a consultation. We’re happy to discuss your cleaning needs and provide a solution that works for you.
 
Create a Clean and Safe Environment with Lemonwood Cleaning
 
No matter your industry, maintaining a clean and sanitary facility is essential to your success. Lemonwood Cleaning is committed to providing tailored cleaning solutions that enhance safety, efficiency, and overall satisfaction. Let us help you keep your facility at its best.
 
Ready to take your facility's cleanliness to the next level? Contact us today to learn more about our services or to schedule a consultation.