Effective Date: March 13, 2025
Location: Ontario, Canada

 

1. Commitment to Accessibility

Lemonwood Cleaning Inc is committed to providing accessible services to all clients, including individuals with disabilities. We strive to ensure that our cleaning services, website, and customer interactions are inclusive and barrier-free.

 

2. Accessibility in Our Services

We take the following steps to accommodate clients with disabilities:

✔ Communication Assistance – We will communicate in accessible formats upon request (e.g., email, phone, or written materials in alternative formats).
✔ Service Modifications – We accommodate special cleaning requests related to accessibility needs.
✔ Support Persons & Service Animals – Clients may be accompanied by support persons or service animals during service interactions.

 

3. Website Accessibility

We are working to ensure our website meets Accessibility for Ontarians with Disabilities Act (AODA) accessibility standards by:

✔ Using clear, readable fonts and colors.
✔ Ensuring keyboard navigation for users who do not use a mouse.
✔ Offering alternative text for images.

 

4. Feedback & Contact Information

We welcome feedback on our accessibility efforts. If you have suggestions or require accommodations, please contact us:

📧 Email: support@lemonwoodcleaning.ca
📞 Phone: 519-778-3346

 

5. Policy Review & Updates

This policy is reviewed annually and updated as needed to remain in compliance with AODA regulations.